KarKiosk General Terms and Conditions

Revision October 23 2026

These General Terms and Conditions govern your account, access to the KarKiosk website, and use of our marketplace and related services. They explain our role, your responsibilities, payment and refund rules, and how disputes with KarKiosk are handled. Read them together with the terms for any specific service you purchase or use.

KarKiosk is referred to as “KarKiosk,” “we,” “us,” or “our.” “You” means the person using the website or services. The “Site” means karkiosk.com and KarKiosk-operated features that expressly reference these Terms. Independent partner websites and services are governed by their own terms.

1 Acceptance and related policies

Acceptance. These Terms become effective for you when you affirmatively accept them through an account-registration, checkout, or other acceptance process that presents them. If you do not agree, do not register, purchase, or use services requiring acceptance. Where the Site presents a clear notice that a specified action signifies acceptance, taking that action signifies your agreement. Merely visiting a page without such notice does not constitute consent to marketing or electronic document signing.

Service terms. The Car Listing Policy and Refund Policy presented at listing checkout, the plan description and order details shown when you purchase, and any separately accepted service terms form part of your agreement for that service. Future versions of a plan page or policy do not retroactively remove benefits or refund rights attached to an existing purchase. We will make applicable terms available for you to review before acceptance.

Bill of Sale terms. The Bill of Sale Service Terms and Conditions are separate from these General Terms and govern that service. They control in a conflict concerning the Bill of Sale service, including electronic signatures, credits, corrections and restarts, refunds, document access and retention, privacy and sharing, indemnification, liability, and dispute resolution. The General Terms do not replace the separate acceptance of the Bill of Sale terms or electronic-signature consent. The service agreement with KarKiosk is also separate from the vehicle-sale agreement between participants.

Order of priority. Subject to nonwaivable law and the Bill of Sale rule above, separately accepted terms for a particular service control that service; the Car Listing Policy and purchase-time plan and order details control listing features, prices, and ordinary listing refunds; and these General Terms govern other matters. The consumer-rights and service-failure protections in Sections 6, 17, and 18 cannot be removed by a general statement that all sales are final or benefits may change without notice. A later update does not change an earlier purchase unless lawfully agreed.

Privacy. Our Privacy Policy at https://karkiosk.com/page/privacy-policy explains how we handle personal information. A content license or general acceptance of these Terms is not a substitute for legally required privacy choices, notices, or consent. More specific Bill of Sale privacy, sharing, and retention terms control that service, subject to applicable law.

2 Our role and service limits

KarKiosk provides a nationwide marketplace for private-party vehicle listings, tools for buyer and seller communication, listing promotions, vehicle information and pricing tools, and access to separately offered services or independent partners. Availability depends on the feature, purchased plan, vehicle, location, and disclosed eligibility requirements.

KarKiosk does not buy or sell the listed vehicles, negotiate the vehicle sale for either party, receive or hold vehicle-purchase funds, provide escrow, transfer vehicle titles, arrange transportation, or sell or underwrite insurance. Vehicle negotiations and agreements are between buyer and seller. Services offered by independent partners are supplied by those partners under their own agreements. Payment for a KarKiosk listing or other service is separate from payment for a vehicle.

We are not a party to your vehicle sale and do not guarantee that a vehicle, buyer, seller, offer, payment, or transaction is genuine, safe, available, or lawful. Phone or email confirmation, account registration, moderation, badges, document completion, and audit records do not constitute authentication of a person’s identity, ownership, title, or ability to pay. We do not authenticate the identities of Bill of Sale participants.

KarKiosk is not a law firm and does not provide legal advice or create an attorney-client relationship. Guides, templates, estimates, and other information are not a substitute for professional advice or independent inspections. Nothing in this section excuses KarKiosk from responsibility for its own express commitments or obligations imposed by law.

3 Eligibility and account security

You must be at least 18 years old and have legal capacity to register, purchase services, list a vehicle, or enter a transaction. Provide accurate information, keep your contact details current, and act only for yourself or someone you are legally authorized to represent. You must have authority to supply another person’s information.

Keep account credentials and verification codes secure. Do not sell, transfer, or share account access, create accounts to evade restrictions, or impersonate another person. Notify support@karkiosk.com promptly if you suspect unauthorized access. You are responsible for activity you authorize and for your own failure to use reasonable account safeguards; these Terms do not make you automatically liable for every unauthorized transaction or waive statutory protections.

We may request information reasonably needed to investigate misuse, verify account control, or confirm eligibility. Such checks are not a promise that we have verified every user or listing. Dealer, wholesale, API, data-resale, and other commercial access requires a separate written agreement where offered; these Terms do not grant it.

4 Private seller listings and vehicle transactions

Private-party listings must concern a vehicle you own or are legally authorized to sell. You must be able to arrange lawful possession and title transfer and accurately disclose your authority, liens, and any restrictions. Dealer inventory, disguised dealer listings, curbstoning, and sales requiring an unheld license are prohibited. A site listing limit or permission to post is not a legal exemption from dealer-licensing rules. You may not list more than five vehicles simultaneously without our prior written approval; approval does not authorize dealer activity.

Keep vehicle identification, VIN, mileage, asking price, condition, location, title status, liens, photos, and descriptions accurate and current. Make disclosures required by applicable law, including known title brands, odometer issues, and material defects. Do not conceal damage, misstate ownership, advertise unavailable vehicles, use misleading prices, or substitute a different vehicle into an existing listing. Promptly mark a vehicle sold or remove it when it is no longer available.

Buyers should independently inspect the vehicle, verify the seller’s identity and authority, review title and lien documents, check the VIN, and confirm payment and transfer arrangements. Sellers should independently verify funds before releasing the vehicle or title. A report, badge, online message, payment screenshot, or electronic signature is not proof that these steps have been completed.

Buyers and sellers determine their own price, payment, inspection, delivery, warranties, cancellation rights, and other sale terms. A listing, inquiry, offer button, or message does not make KarKiosk a contracting party. Whether communications form a binding agreement depends on their content and applicable law. These Terms do not declare all vehicle sales final or impose an “as is” sale between participants.

Participants must check current requirements with the motor vehicle agencies for the state of title and state of registration, if different, and complete required title assignments, tax forms, odometer disclosures, lien releases, inspections, seller notices, and other filings. A state may require its own bill of sale or additional forms, original signatures, or notarization. KarKiosk documents and electronic signatures do not replace those requirements. Participants are responsible for vehicle-sale taxes and fees applicable to them.

5 Listing plans and included benefits

Listing prices, image limits, video access, promotion periods, report eligibility, KarStudio Credits, KarKiosk+ access, and other included benefits are those disclosed for the selected plan when you purchase. Listing plans are one-time purchases, not recurring subscriptions. A stated monthly value or monthly recommendation does not authorize a monthly charge. Any separately offered recurring product requires its own clear billing disclosure and affirmative authorization.

Featured placement gives a listing promotional treatment under the selected plan; it does not guarantee the first position, continuous display to every visitor, a fixed audience, or a sale. “Featured until sold” applies to the same eligible vehicle while it remains available for sale, the listing complies with these Terms, and the seller keeps it active as described below. It is not a promise that a vehicle will sell or that third-party advertising will continue until sale. Marking the vehicle sold, removing it from sale, or closing the listing ends its active listing and featured placement. A later resale is a separate listing transaction.

We may change plans and prices for future purchases. Optional third-party offers can vary with provider eligibility and availability, but a general right to change benefits does not authorize us to withdraw a material purchased benefit without an appropriate remedy under Section 6. Changes in presentation or delivery that do not materially reduce a purchased benefit may be made as needed.

KarStudio Credits and other promotional credits are not cash, have no cash redemption value, and may be used only for their stated service. Any expiration, transfer restriction, or redemption condition must be disclosed before purchase or grant. They are separate from Bill of Sale credits. Promotional values are estimates, not guaranteed savings or a promise that you would otherwise pay that amount. Partner offers may require a separate agreement; listing purchase alone does not enroll you in a paid partner service.

Listing inactivity and retention. KarKiosk retains a listing for up to 12 consecutive months without meaningful seller activity and may remove and delete it when that period expires, including a listing promoted as “until sold.” The inactivity period begins when the listing is created and restarts when you meaningfully update the listing, change its asking price, or expressly confirm that the vehicle remains available for sale. Merely signing in, viewing the listing, or receiving an inquiry does not restart the period. Marking a vehicle sold ends its active listing rather than renewing it; a closed or sold listing may be retained for up to 12 months after closure or the sold update and then deleted. Where practicable, we may send a reminder before inactivity removal, but you remain responsible for keeping the listing current. Keep your own copies of needed listing information. Removal under this disclosed policy does not automatically entitle you to a refund. Legally required records may be retained separately as described in Section 15. This listing policy does not change the separate Bill of Sale retention periods.

6 Payments cancellations and refunds

Payment. You authorize the charge disclosed at checkout and confirm you may use the selected payment method. Available methods are displayed at checkout and may include credit cards, debit cards, PayPal, and Venmo. Applicable taxes and charges must be disclosed before payment. Payment processors have their own applicable terms, but their involvement does not eliminate KarKiosk’s legal duties. Future price changes do not increase the price of an already purchased plan.

Listing cancellation within 24 hours. The account holder may request cancellation within 24 hours after the original payment date and time by emailing refunds@karkiosk.com from the account email address. Include your full name and the vehicle concerned; we may request reasonable additional information to verify account control. A qualifying unused listing purchase is eligible for a full refund. Qualifying means that no listing service, feature, benefit, credit, promotion, or partner incentive has been used, except for the KarReport exception below.

KarReport exception. If the only used benefit is generation of a KarReport for the listed vehicle, a cancellation requested within the same 24-hour period remains eligible for a partial refund equal to the amount actually paid for the listing plan less $14.99, provided that deduction was clearly disclosed before purchase. The deduction cannot exceed the amount paid. Generating the report is the specific exception to the otherwise unused-purchase requirement; it is not an additional charge beyond the purchase price.

After use. Except for that KarReport exception, a listing purchase is generally ineligible for a change-of-mind refund once the listing has been published, promoted, distributed, enhanced using a plan benefit, or another included benefit has been redeemed or used. A later decision not to sell, lack of inquiries, sale through another channel, or failure to use remaining benefits does not itself require a refund. Any discretionary refund and deduction for a used benefit must be explained, based on a value disclosed before purchase, and must not duplicate another deduction or exceed the amount paid.

Service failures and billing errors. The 24-hour limit and used-benefit exclusions apply to ordinary cancellation requests, not to duplicate or unauthorized charges, nonwaivable rights, or a material failure by KarKiosk to provide a purchased service as described. Report a problem to support@karkiosk.com or refunds@karkiosk.com. We will investigate and, where appropriate, correct or reperform the affected service. If we cannot provide a material promised benefit within a reasonable time, we will provide an appropriate refund for the undelivered portion, or a full refund when the failure defeats the purchase’s essential purpose. An optional alternative benefit requires your agreement. These remedies do not displace remedies required by law.

Effect and method. Approved refunds are generally returned to the original payment method, subject to that method’s processing times. The refunded listing, related promotions, unused credits, and included KarKiosk+ or partner access may be removed or canceled, subject to the partner’s terms and applicable law. We will identify relevant deductions. An already valid vehicle-sale agreement is not canceled by a listing refund.

Other products and payment disputes. This listing refund policy does not apply to Bill of Sale purchases, which have their own refund terms. Other separately sold services are governed by the refund disclosures presented at their checkout and applicable law. We may decline or cancel an order for suspected fraud or inability to fulfill it and will refund an unfulfilled canceled order as appropriate. You retain the right to dispute a charge with your payment provider; making a good-faith dispute is not itself fraud or a violation of these Terms. Contacting us first may help resolve a billing issue but is not a condition of statutory dispute rights.

7 Distribution and promotion on other platforms

Where included in the purchased plan, distribution may include a Craigslist listing for up to 30 days and promotional advertising on Meta platforms for up to 30 days, as disclosed at purchase. Meta advertising does not include a Facebook Marketplace listing. Sellers may independently post on Facebook Marketplace subject to its rules.

You authorize us to submit the public listing content needed to provide purchased distribution and promotion, subject to the receiving platform’s rules. Platform approval, location coverage, placement, scheduling, and removal decisions are controlled by the platform. We do not guarantee acceptance by a particular platform, advertising performance, views, inquiries, leads, or sales. This limitation does not eliminate our obligation to make the promised distribution efforts or provide the remedies in Section 6 for a material undelivered benefit.

You must provide accurate content and cooperate with legitimate requests necessary for distribution. We may adapt format, length, or image size without materially misrepresenting the vehicle. Notify us promptly when a vehicle sells or details change. Third-party updates and removals may take additional time, and copies retained independently by others are outside our control.

8 Reports valuations and automated tools

KarReport generation requires a valid VIN. Vehicle history reports and related information draw on available third-party and other authorized data sources. Records may be missing, delayed, incomplete, inaccurate, or mismatched. Absence of a reported accident, lien, title brand, or other event does not establish that it never occurred. Reports are not inspections, title insurance, or guarantees of ownership, condition, safety, or value.

Pricing recommendations, valuation tools, market comparisons, and monthly updates are informational estimates based on available information and selected methodologies. They are not professional appraisals, guaranteed sale prices, or promises of demand. Sellers choose asking prices and buyers decide what to pay. A sample report does not guarantee that the same fields will be available for every vehicle.

We may process vehicle images, VIN-related information, listing descriptions, and other authorized submissions to generate reports, vehicle insights, listing improvements, recommendations, and related analytics, including through automated or artificial intelligence tools. Generated descriptions and edited images may contain errors. Review outputs before publication; do not use image changes or generated text to conceal damage, invent features, alter mileage or title information, or otherwise misrepresent a vehicle.

Public listing content and vehicle information may be used to promote that listing and improve marketplace features as described in Section 11 and the Privacy Policy, subject to source licenses and applicable law. These Terms do not grant a general right to publish private messages, title documents, identification documents, signatures, or Bill of Sale records, or use those private records to train general-purpose third-party AI models. Any broader use requiring notice or consent must be addressed separately.

Use report information only for authorized vehicle-related purposes. Share reports only through permitted features or as the report’s disclosed license allows, preserve disclaimers, and do not resell, bulk-extract, or materially alter them. Our vehicle information services are not offered as consumer reports or personal background-screening services. Do not use them to determine a person’s eligibility for employment, housing, credit, insurance, or another purpose regulated by the Fair Credit Reporting Act. This restriction does not prevent ordinary evaluation of a vehicle for purchase and does not waive protections or duties that apply by law.

9 Partners cash offers and third party services

Cash-offer, insurance, financing, transportation, discount, and other partner services, where available, are offered by independent providers. KarKiosk connects users with providers and may receive referral or advertising compensation. We are not the partner’s agent, insurer, lender, vehicle purchaser, or transportation provider, and a link, logo, or offer does not establish such a relationship.

Submitting a cash-offer request authorizes us to transmit the information reasonably necessary to providers identified through the request process, consistent with the Privacy Policy and applicable choices. Partner offers may depend on accurate submissions, inspection, title and lien review, location, condition, and stated expiration or acceptance requirements. The final amount and any deductions must be addressed with the provider. KarKiosk does not guarantee an offer, purchase, pickup, insurance quote, discount, or partner performance.

Review the provider’s identity, terms, privacy practices, charges, eligibility conditions, and final written offer before agreeing. An estimate or preliminary offer is not a KarKiosk promise to purchase your vehicle. You choose whether to proceed. Our responsibility for our own statements, referrals, data practices, or other conduct remains subject to applicable law; partner independence does not create blanket immunity for KarKiosk.

10 Messages calls and communication preferences

The message center and voice features facilitate buyer–seller communication. KarKiosk does not record voice calls. We may review chat messages for fraud detection and general moderation, subject to the Privacy Policy and access controls. We do not promise to review every message or detect every scam. Do not use the service for emergencies or assume that online status or a successful connection verifies another user.

Use another participant’s contact details only for the relevant inquiry or transaction unless you have a separate lawful basis and any required consent. Do not harvest contacts, send unsolicited marketing, harass users, or bypass a block. Do not record or disclose another person’s communications unlawfully.

We may send account, security, purchase, document, and service communications using the contact details you provide, subject to applicable law and your preferences. Email and SMS inquiry notifications depend on the selected service and settings. Message frequency varies; message and data rates may apply, and delivery is not guaranteed.

Acceptance of these Terms does not by itself authorize marketing calls or texts from KarKiosk or unspecified partners. Where required, marketing or automated-call/text consent will be requested separately with the relevant sender and purpose identified. Marketing consent is not a condition of purchasing a KarKiosk listing. You may opt out of marketing emails through their unsubscribe link and texts by replying STOP where supported, or revoke consent by contacting support@karkiosk.com or another reasonable method permitted by law. You can request help at that email. We will honor requests as required by law; opting out of a channel may prevent optional notifications in that channel. Partners must separately honor the consent and opt-out requirements applicable to them.

11 Your content and permission to use it

You retain ownership of content you submit, subject to any third-party rights. You represent that you have the rights and permissions necessary to submit it and allow the uses described here. Do not upload another person’s private or copyrighted material without authority. A vehicle owner’s permission does not necessarily give you rights to a photographer’s work.

For public listing content, you grant KarKiosk a nonexclusive, royalty-free license to host, reproduce, format, adapt, display, distribute, and promote that content to operate the listing, deliver purchased advertising, support buyer engagement, and improve relevant marketplace features. The license may be exercised worldwide where technical hosting or online distribution requires it, and sublicensed to service providers and distribution platforms only as needed for those purposes. It does not transfer ownership or permit misleading alterations or unrelated endorsements.

For private submissions, messages, and transaction records, the license is limited to providing, securing, supporting, and moderating the relevant service, complying with law, and handling disputes as described in the applicable service terms and Privacy Policy. Private transaction documents are not public advertising assets. The specific Bill of Sale sharing and record-retention rules remain controlling.

When you remove a listing or close the account, we will stop new promotional use of the removed public content and take reasonable steps to remove content under our control. Limited retention and use may continue for backups, legal obligations, fraud prevention, and disputes where lawful; this does not authorize indefinite public promotion. Prior third-party distributions, lawful archives, and copies independently retained by others may remain. This paragraph does not extend the Bill of Sale document-retention period.

You may submit voluntary suggestions without an expectation of payment. We may use the substance of suggestions to improve services without identifying you publicly or disclosing confidential personal information. Reviews remain subject to Section 14.

12 Our intellectual property and acceptable use

KarKiosk and its licensors retain rights in the Site’s software, design, branding, compilations, and other proprietary materials. Subject to these Terms, you may access and use the Site for legitimate personal vehicle transactions and the services you purchase. You may retain your receipts and lawfully downloaded records and use sharing features as intended. No ownership of KarKiosk trademarks, software, or licensed data is transferred.

Do not commit fraud, impersonate others, forge signatures or records, evade lawful taxes, conceal title or mileage information, submit unlawful content, infringe rights, distribute malware, bypass security or payment controls, disrupt services, or access accounts or nonpublic data without authorization. Do not use the Site for harassment, discrimination prohibited by law, stalking, doxing, or unsolicited bulk messages.

Without our written permission, do not scrape or bulk-extract data, build competing databases from the Site, resell access, train models on bulk Site content, or automate access in a way that violates access restrictions or materially burdens the service. Ordinary search-engine indexing expressly allowed by us, authorized integrations, and rights that law does not permit us to restrict are excepted. Ordinary links to public pages and normal privacy tools are not prohibited merely because they link to the Site or protect your connection. Do not use any tool to commit fraud or evade a valid restriction.

13 Reporting fraud and infringement

Report suspected scams, inaccurate listings, unauthorized account activity, or unlawful content to support@karkiosk.com. Provide the relevant listing or content location, a description of the concern, and contact information. Do not include passwords or unnecessary identity or financial documents. We may request limited supporting information through an appropriate channel.

For copyright complaints, identify the copyrighted work, the allegedly infringing material and its location, your contact information, and your authority to act. Include a physical or electronic signature, a good-faith statement that the use is not authorized by the owner, its agent, or law, and a statement under penalty of perjury that the notice is accurate and you are the owner or authorized to act for the owner. Send it to support@karkiosk.com or the mailing address in Section 22. If we publish a designated copyright-agent notice, use the contact information stated there.

We may restrict disputed content, seek a response, and take further action under applicable law. Where statutory counter-notice procedures apply, we will provide the applicable information and follow those procedures. We may terminate appropriate repeat infringers. Knowingly false reports or misuse of the complaint process are prohibited. These Terms do not represent that a particular statutory immunity or safe harbor automatically applies.

14 Reviews and public feedback

Reviews must reflect genuine experiences and disclose any material incentive or relationship. Do not fabricate reviews, impersonate customers, offer compensation conditioned on positive or negative sentiment, or manipulate ratings. We may moderate spam, unlawful content, threats, confidential information, demonstrably false content, and irrelevant material under neutral standards. We do not remove a review solely because it is negative.

You retain your rights in your review and grant us a nonexclusive license to display and format it in connection with the relevant service and lawful review presentation. We will not materially change its meaning. Nothing in these Terms prohibits honest reviews, lawful complaints, regulator reports, or cooperation with an investigation, imposes a penalty for such activity, or requires you to transfer ownership of your review.

15 Privacy records and account closure

Personal information is handled as described in the Privacy Policy and any applicable service-specific notices. Provide only information reasonably needed for the service, and avoid posting signatures, financial details, identity documents, or other sensitive records publicly. Marketing choices and statutory access, correction, deletion, and other privacy rights are not waived by these Terms.

Listing inactivity and retention are governed by Section 5. Different categories of account, payment, security, message, and service records may have different retention periods. The listing rule does not impose a blanket 12-month retention period on all KarKiosk records. Legal preservation requirements and statutory rights may affect deletion or access, as explained in the applicable notices.

Bill of Sale records are governed by the separate Service Terms: completed documents and their audit trails are ordinarily available for 12 months after both parties sign; unfinished drafts are kept for 12 months from first creation, subject to those terms. Closing an account ends that participant’s account access, while another active participant retains access for the remaining applicable period. Download needed documents before account closure or expiration. The Service Terms control deletion, legal-hold exceptions, and retrieval limits.

You may request account closure through available account controls or support@karkiosk.com. Closure does not automatically cancel a vehicle sale, erase another participant’s lawful copy, excuse accrued payment obligations, or generate a refund. Refund eligibility remains governed by the applicable service terms and law. You may keep your own lawful copies of transaction documents and receipts after closure.

16 Moderation suspension and service changes

We may review, reject, correct, limit, or remove listings and suspend or terminate access when reasonably necessary to address inaccurate information, suspected fraud, unlawful activity, security threats, infringement, material violations of these Terms, a legal requirement, or listing inactivity under Section 5. We may act immediately when notice would increase risk or is impracticable. Where appropriate, we will explain the reason and allow you to contact support@karkiosk.com to request review or correct the issue.

We may maintain or change technical features and discontinue services. For a material change affecting an existing paid service, we will give reasonable advance notice when practicable and preserve the correction or refund protections in Section 6. Removal due to your material violation does not ordinarily entitle you to a change-of-mind refund, but does not eliminate nonwaivable rights or excuse charges for services we never provided.

We cannot promise uninterrupted availability or detection of all improper activity. We may cooperate with lawful government requests and preserve or disclose records when legally required or otherwise lawfully permitted, consistent with our Privacy Policy. Moderation does not constitute an endorsement of remaining content. Account restrictions do not authorize changing a signed Bill of Sale or evading applicable document-access obligations.

17 Service disclaimers and liability limits

Service limitations. TO THE FULLEST EXTENT PERMITTED BY LAW, THE SITE AND INFORMATION TOOLS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. We do not guarantee uninterrupted or error-free operation, complete third-party data, a successful vehicle sale, or the conduct of other users. These disclaimers do not negate an express promise made at purchase, an expressly owed refund, reasonable-care duties that cannot be excluded, or mandatory consumer protections.

Excluded losses. TO THE FULLEST EXTENT PERMITTED BY LAW, KARKIOSK WILL NOT BE LIABLE FOR INDIRECT OR CONSEQUENTIAL LOSSES, INCLUDING LOST PROFITS, ARISING FROM THE SITE OR SERVICES. This exclusion is subject to the exceptions below and does not eliminate recovery that applicable law prohibits us from excluding.

General liability cap. TO THE FULLEST EXTENT PERMITTED BY LAW, KARKIOSK’S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THE SAME EVENT OR RELATED SERIES OF EVENTS WILL NOT EXCEED THE GREATER OF $500 OR THE TOTAL FEES YOU PAID TO KARKIOSK FOR SERVICES GOVERNED BY THESE GENERAL TERMS DURING THE 12 MONTHS BEFORE THE FIRST EVENT GIVING RISE TO THE CLAIM. The cap applies across contract, warranty, ordinary-negligence, and other legal theories. Related claims do not multiply the cap. The $500 minimum also applies to a user who has paid no fees.

Exceptions and separate Bill of Sale limit. These exclusions and limits do not apply to KarKiosk’s fraud, willful misconduct, gross negligence, or liability that applicable law prohibits us from limiting. Expressly owed refunds are payable separately and do not reduce the cap. Nonwaivable consumer remedies, and attorney fees and court costs recoverable under applicable law, are preserved. Bill of Sale service claims are governed exclusively by that service’s liability provisions; its fees and claims are excluded from this general cap calculation. These General Terms neither reduce nor add a second cap to recovery for the same Bill of Sale claim, and the same loss cannot be recovered twice.

18 Limited indemnification

To the extent permitted by law, you will reimburse KarKiosk for amounts established by a final judgment or a settlement you approve in writing, together with reasonable documented defense costs, arising from a third-party claim to the extent caused by your fraud, impersonation, knowing submission of false information, infringement through content you supplied, unlawful use of another person’s information, or material breach of these Terms. A claim arising merely from lawful use of the Site does not trigger this obligation.

You do not indemnify KarKiosk for its own negligence, misconduct, violation of law, or breach of its obligations. This section does not apply to your good-faith complaints, lawful exercise of rights, or claims you bring directly against KarKiosk. It does not waive nonwaivable consumer rights.

KarKiosk will notify you promptly of a covered claim and provide reasonable information. A notice delay reduces your obligation only to the extent it materially prejudices you. KarKiosk will manage its defense using reasonable counsel; you may participate with your own counsel at your expense. Both parties will reasonably cooperate and seek to avoid unnecessary costs. No settlement can require your reimbursement without your written approval or impose an admission, payment, or other obligation on you without your consent. There is no separate duty to fund or conduct the defense before a reimbursement obligation is established under this section. Bill of Sale indemnification is governed solely by its separate Service Terms.

19 Texas law and dispute resolution

Texas law governs these Terms and disputes between you and KarKiosk, without applying conflict-of-law rules that would displace that choice, subject to applicable federal law and mandatory protections of another jurisdiction that cannot lawfully be excluded. This choice does not determine which state’s vehicle-title, registration, tax, or private-sale requirements apply to your transaction.

Before filing a service dispute in court, you and KarKiosk agree to try in good faith to resolve it informally for 30 days after receipt of written notice describing the issue and requested resolution. Send your notice to support@karkiosk.com or the mailing address in Section 22. We will send our notice to the contact details associated with your account. This process does not shorten a filing deadline, replace a legally required notice period, prevent a timely filing to preserve rights, restrict a regulator complaint, or delay necessary urgent relief.

If unresolved, a dispute may be brought in a Texas state or federal court with subject-matter jurisdiction and lawful venue, except where applicable law provides a nonwaivable right to another forum. Each party retains access to a competent small-claims court. To the extent permitted by law, you and KarKiosk consent to personal jurisdiction in those Texas courts; this provision does not override mandatory venue protections.

These Terms do not require arbitration, waive a jury trial, or prohibit participation in a class or representative proceeding. Applicable statutory filing periods apply and are not shortened by contract. Attorney fees and court costs are determined by applicable law and court rules. Either party may seek lawful injunctive relief subject to the ordinary legal requirements; no bond or proof requirement is automatically waived.

This section governs disputes with KarKiosk, not disputes solely between a buyer, seller, or independent partner. Bill of Sale disputes with KarKiosk are governed by Section 15 of the separate Bill of Sale Service Terms. These General Terms do not import any arbitration, class-action waiver, jury waiver, or shortened claim deadline from an earlier website version into that service.

20 Changes to these Terms

We may revise these Terms prospectively and identify the revised version on this page. For material changes affecting registered users, we will provide reasonable notice by email or a prominent account notice, and obtain renewed acceptance where required. A change does not retroactively alter an accrued claim, an existing purchase’s promised benefits, or the dispute terms applicable to an already arisen dispute without a separate lawful agreement.

Continued use after clear notice may constitute acceptance where permitted by law, but does not replace separate consent required for marketing, electronic signatures, a new charge, or a materially different use of personal information. If you decline revised terms, you may stop future use and close your account; existing obligations, purchased-service remedies, and nonwaivable rights remain governed by the applicable agreement.

21 General provisions

These Terms and the applicable accepted service terms and purchase disclosures constitute the agreement for the relevant service. They do not erase express representations on which applicable law permits reliance or exclude liability for misrepresentation. Neither party has authority to bind the other, and use of the Site does not create an agency, partnership, employment, or joint venture.

If a provision is unenforceable, it will be severed or limited only as legally permitted, and the remaining provisions continue. A failure to enforce a provision is not a waiver of future enforcement. You may not transfer your account or agreement without our consent, except as allowed by law. We may assign the agreement in connection with a genuine business transfer, subject to applicable law, privacy obligations, and preservation of your existing rights.

A party is excused from delay caused by circumstances beyond its reasonable control only to the extent that reasonable precautions and mitigation could not avoid the delay. The affected party must give notice when practicable and use reasonable efforts to resume performance. This does not excuse avoidable security failures, legally required safeguards, accrued refund obligations, or remedies for a materially undelivered paid service.

Provisions that by their nature must continue after account closure survive to the extent needed, including accrued payments, permitted record use, ownership, applicable liability limits, dispute resolution, and valid indemnification obligations. Survival does not extend a stated document-retention period or create an unlimited license to use personal information. No general third-party enforcement right is created unless a separately accepted agreement expressly provides one.

22 Contact and notices

Operator: KarKiosk
Mailing address: 6010 W. Spring Creek Pkwy, Plano, TX 75024
General support, complaints, security reports, and dispute notices: support@karkiosk.com
Listing cancellation and refund requests: refunds@karkiosk.com
Privacy information: https://karkiosk.com/page/privacy-policy

Keep your account contact information current. We may send account-specific notices by email or through your account and general notices on the Site, subject to any notice method required by law. A dispute notice may be sent by email without an officer’s signed acknowledgment; the 30-day discussion period begins on receipt. Statutory notices and service of legal process must follow applicable law. These contact details replace inconsistent notice addresses in earlier versions of these General Terms for notices under this version.